If you’re a patient at one of our core network practices, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It doesn’t replace existing services.
You can still contact your practice in the usual ways. But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information.
Advice and information:
- search symptoms, conditions, and treatments
- get health advice through 111 online
- find NHS services near you
- check your NHS number
Appointments:
- book and cancel appointments
- check your referrals and hospital appointments
- manage vaccinations
Prescriptions:
- nominate a pharmacy and order repeat prescriptions
Manage your health:
- access your GP health record securely
- register your organ donation decision
- take part in health research
Send and receive messages:
- send an online form about your symptoms, conditions, or treatment directly to the surgery
- receive messages and notifications
- view messages from your GP surgery and get notifications through your phone or tablet
Help someone else:
- link profiles. You can apply to access the health records, appointments and prescriptions of people you care for (including children) – or get help from someone you trust
If you already use Patient Access you can continue to use it. But the NHS App will give you easy and secure access on your smartphone.
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
NHS App
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.